Contact

Write to the makers.

A question about your order, the wood or shipping? Write to the same small team that grows and makes the boards. We reply within one business day.

  • 1 business day To reply
  • Mon–Fri 8 am to 4 pm ET

Get in touch

Talk to us.

Already ordered? The tracking link in your dispatch email follows your parcel the whole way, and every order is in your account.

  • Emailsupport@pansuara.comThe fastest way to reach us.
  • Phone+1 (585) 568-4796Outside these hours, email reaches us fastest.
  • HoursMon–Fri, 08:00–16:00 ETWeekends we read, Monday we reply.
  • Mailing address409 Broad St, Suite 103, Edgeworth, PA 15143Teak Craft Solutions USA L.L.P., the company behind Pansuara. Our boards ship from Fort Lauderdale, Florida.

Send us a message

We use your details only to answer you. See our Privacy Policy.

Quick answers

You might find it here.

  • Shipping & delivery

    Free US shipping. Pre-order, ships in December.

    Shipping

  • Returns & refunds

    30 days to decide, with a full refund.

    Returns

  • Limited Lifetime Warranty

    What’s covered and how to claim.

    Warranty